Features
CRM Solution Development Services
We provide a complete range of CRM development services, including –
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Contact Management
Centralized storage and organization of customer information, including contact details, communication history, preferences, and more.
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Lead Management
Tracking and managing leads through various stages of the sales funnel, allowing for efficient lead nurturing and conversion.
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Sales Pipeline Management
Visual representation and management of sales processes, from lead generation to deal closure, providing insights into sales performance and forecasting.
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Interaction Tracking
Logging and tracking customer interactions across various channels such as emails, calls, meetings, and social media interactions for better engagement insights.
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Task and Calendar Management:
Scheduling and managing tasks, appointments, follow-ups, and reminders related to customer interactions and deals.
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Reporting and Analytics
Generating reports and analyzing data to gain insights into sales performance, customer behavior, trends, and forecasting future opportunities.
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Workflow Automation
Automating repetitive tasks, such as sending follow-up emails, assigning leads, or updating records, to increase efficiency and productivity..
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Email Marketing Integration:
Integration with email marketing platforms to manage campaigns, track responses, and synchronize data between CRM and marketing systems.
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Customer Support and Service:
Ticketing systems, support case management, and knowledge bases to streamline customer service and issue resolution processes.